What data is collected for SAM

Learn about what data we use from your RMM tool for reporting and version tracking

You might wonder what data we're accessing in your RMM tool(s) to provide you with our automated reporting and version tracking. Well, we're here to provide you with just that.

The data

Beyond the hardware information we traditionally collected from your integration, there's nothing too complicated. The software information collected consists of data points from:

  • Device Name: This is the unique identifier of an asset
  • Product Name: This is the software asset name
  • Publisher: This is the software vendor
  • Build Version: This is the version of the software

With the above, we're able to work our magic in the back end to put together reporting and version tracking for the software we've identified.