Two-Way Sync

Learn how Two-Way Sync works between ScalePad and your integrations

With Two-Way SyncTwo-Way Sync - Two-Way Sync allows ScalePad to propagate warranty dates to and from certain integrations., ScalePad can automatically push updated warranty information back into your remote systems.

Note: ScalePad never pushes dates from one integration into another.

  • E.g. if there's a date present in IT Glue, we will not push it to another integration like ConnectWise Manage.

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In-app edited dates

If you use our In-app edit feature to manually edit purchase / expiry dates, and you have Two-Way Sync enabled, ScalePad will push these manually edited dates back into your remote systems.


Integrations supporting Two-Way Sync

This is a list of integrations that currently support Two-Way Sync with ScalePad.


How to enable Two-Way Sync

Enabling Two-Way Sync for each integration is as simple as checking a box or two. In the screenshot below, we're using ConnectWise Manage as an example.

Instructions

  1. Navigate to Settings > Integrations
  2. Select the integration where you'd like to enable Two-Way Sync
  3. Scroll down to the Enable Two-Way Sync Fields (optional) section
  4. Check the respective box(es) to have Two-Way Sync enabled for these fields
  5. Click the Save button at the bottom of the page to apply your changes

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Two-Way Sync successfully enabled

Once you've followed the above steps for your integration(s), Two-Way Sync should be successfully enabled.