Two-Way Sync

Learn how Two-Way Sync works between ScalePad and your integrations

With Two-Way SyncTwo-Way Sync - Two-Way Sync allows ScalePad to propagate warranty dates to and from certain integrations., ScalePad can automatically push updated warranty information back into your remote systems.

Note: ScalePad never pushes dates from one integration into another.

  • E.g. if there's a date present in IT Glue, we will not push it to another integration like ConnectWise Manage.


In-app edited dates

If you use our In-app edit feature to manually edit purchase / expiry dates, and you have Two-Way Sync enabled, ScalePad will push these manually edited dates back into your remote systems.

Integrations supporting Two-Way Sync

This is a list of integrations which currently support Two-Way Sync with ScalePad.

How to enable Two-Way Sync

Enabling Two-Way Sync for each integration is as simple as checking a box or two. In the screenshot below, we're using ConnectWise Manage as an example.


  1. Navigate to Settings > Integrations
  2. Select the integration where you'd like to enable Two-Way Sync
  3. Scroll down to the Enable Two-Way Sync Fields (optional) section
  4. Check the respective box(es) to have Two-Way Sync enabled for these fields
  5. Click the Save button at the bottom of the page to apply your changes


Two-Way Sync successfully enabled

Once you've followed the above steps for your integration(s), Two-Way Sync should be successfully enabled.

Updated 2 months ago

Two-Way Sync

Learn how Two-Way Sync works between ScalePad and your integrations

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.