Sync settings: Kaseya VSA

How to adjust your sync settings with Kaseya VSA

Use this guide to adjust any sync settings for your Kaseya VSA integration in ScalePad.
Navigate to Integrations, and select Kaseya VSA.


Only sync devices checked-in

This setting will make ScalePad only sync in hardware assets that have last checked into Kaseya VSA, within certain time frames.

  1. Select an option from the drop-down menu
  2. Click Save Kaseya VSA Setup

Enable Two-Way SyncTwo-Way Sync - Two-Way Sync allows ScalePad to propagate warranty dates to and from certain integrations.

  1. Under Enable Two-Way Sync Fields, check the appropriate boxes to enable Two-Way Sync for these fields
  2. When you're finished, click Save Kaseya VSA Setup

Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to add these assets to your ScalePad account.

  1. Check the Include Devices Without Serial Numbers box
  2. Click Save Kaseya VSA Setup