SolarWinds RMM

SolarWinds RMM syncs your hardware assets via API to ScalePad, so we can provide you with all sorts of valuable data.

Introduction

Use this guide to integrate SolarWinds RMM to ScalePad.

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You may know this integration by another name

SolarWinds RMM has also been known by other names:

  • LogicNow MAXfocus
  • GFI

Integration instructions

Prerequisites

  • Administrator user credentials for ScalePad and SolarWinds RMM

Instructions

In SolarWinds RMM

  1. Sign in to SolarWinds RMM as an Administrator
  2. Head to Settings > General Settings > API
    • If the API Token is blank, click Regenerate
    • If it's not blank, head to step 2 as the existing token is likely in use by some other system
  3. Fill out your email address and click the Email Token button
  4. You'll receive an email confirmation from SolarWinds RMM containing your:
    • API Server Hostname
    • API Token

In ScalePad

  1. Enter the API Server Hostname and API Token on the add integration page
  2. Click Save SolarWinds RMM Setup

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Setup Successful

When you click Save SolarWinds RMM Setup, ScalePad will perform a full sync. When finished, you should be able to view your hardware assets in your account.

Updated 8 months ago


SolarWinds RMM


SolarWinds RMM syncs your hardware assets via API to ScalePad, so we can provide you with all sorts of valuable data.

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