About our ScalePad Warranty Services Team

Learn about our ScalePad Warranty Services Team and service options

When you buy warranties through ScalePad, they are serviced by our ScalePad Warranty Services Team.


Our ScalePad Warranty Services Team

We use a meticulously-vetted global network of logistics providers for supply chain / parts management, combined with expert field engineers for the on-site service.

  • Our US-based help desk is staffed 24/7 with Level 3 engineers to provide analysis, triage, and to dispatch engineers and parts
  • Many of our engineers have been doing this for over 20 years
  • Our network is 1000+ employees strong, supporting 300,000+ devices in 10,000+ data centers

Terms of service

For all the fine print, please see our ScalePad Warranty Services Terms.