N-able RMM

N-able RMM syncs your hardware assets via API to ScalePad

Use this guide to integrate N-able RMM to ScalePad.

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You may know this integration by another name

N-able RMM has also been known by other names:

  • SolarWinds RMM
  • LogicNow MAXfocus
  • GFI

Integration instructions

Prerequisites

  • Administrator user credentials for N-able RMM and ScalePad or member permissions of Manage Sync Settings selected

Instructions

In N-able RMM

  1. Sign in to N-able RMM as an Administrator
  2. Head to Settings > General Settings > API
    • If the API Token is blank, click Regenerate
    • If it's not blank, head to step 3 as the existing token is likely in use by some other system
  3. Fill out your email address and click the Email Token button
  4. You'll receive an email confirmation from N-able RMM containing your:
    • API Server Hostname
    • API Token

In ScalePad

  1. Enter the API Server Hostname and API Token on the add integration page
  2. Click Save N-able RMM Setup

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Setup Successful

When you click Save N-able RMM Setup, ScalePad will perform a full sync. When finished, you should be able to view your hardware assets in your account.