N-able N-central

N-able N-central syncs your hardware assets via API to ScalePad

Use this guide to integrate N-able N-Central to ScalePad.


You may know this integration by another name

N-able N-Central has also been known by other names:

  • SolarWinds N-Central

Integration instructions


  • Administrator user credentials for N-able N-Central and ScalePad or member permissions of Manage Sync Settings selected


In N-able N-Central

  1. Sign in to N-able N-central with your Administrator credentials
  2. From the top-level menu (Formerly “Service Organization” level), navigate to Administration > User Management
  3. Under Roles, create a new role for use with the ScalePad integration that has the following permissions:
    • Under Devices View in Devices, set All Devices to Read Only
    • Under Monitoring in Configuration, set Service/Tasks to Read Only
    • Click Save to save the new role.
  4. Under Access Groups, click Add > By Customers
  5. From the Create Access Group - By Customers screen, select the following:
    • Select the Propagate to all new Customers/Sites check-box to ensure the access group continues to include all future customers/sites
    • Select the Customers/Sites check-box to select all current customers/sites
    • Click Save to save the new group
  6. Under Users, create a dedicated ScalePad integrator user account
  7. Assign this user to the role and the access group you created above, and then click Save
  8. Sign in to N-able N-central using the new user account to activate it

In ScalePad

  1. Enter your Username, Password, and N-Central Server Hostname on the add integrations page
  2. Click Save N-able N-Central Setup


Professional Network license

In order for us to sync your network hardware assets (e.g. firewalls) from N-central, you will need to have the "Professional Network" license assigned with the hardware assets inside N-central


Setup Successful

When you click Save N-able N-Central Setup, ScalePad will perform a full sync. When finished, you should be able to view your hardware assets in your account.