IT Glue

IT Glue syncs your hardware assets via API to ScalePad

Use this guide to integrate IT Glue to ScalePad.

Integration instructions

Prerequisites

  • Administrator user credentials for IT Glue and ScalePad or member permissions of Manage Sync Settings selected

Instructions

In IT Glue

  1. Sign in to IT Glue
  2. Head to Account > Settings, and copy the API token in the ScalePad field
    • Your newly generated key should simply appear.

In ScalePad

  1. Paste the API token into the add integration page
  2. Click Save IT Glue Setup

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IP whitelisting in IP Access Control settings

When using IT Glue's IP Access Control, you may receive an error indicating that you require specific IP addresses which are required to be added to IT Glue.

To solve this issue, you can configure the IP whitelisting for ScalePad sync servers in your IP Access Control settings. You can request ScalePad's IP Whitelist by email: [email protected].

As soon as you have whitelisted ScalePad's sync servers, you will be all set up for a successful IT glue integration. Additional information on Requesting ScalePad's IP Whitelist can be found here.

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Setup successful

When you click Save IT Glue Setup, ScalePad will perform a full sync. When finished, you'll be able to view your hardware assets in your account.


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