When you buy warranties through ScalePad, they are serviced by our Extended Warranty Services Team.
We use a meticulously-vetted global network of logistics providers for supply chain / parts management, combined with expert field engineers for the on-site service.
- Our US-based help desk is staffed 24/7 with Level 3 engineers to provide analysis, triage, and to dispatch engineers and parts
- Many of our engineers have been doing this for over 20 years
- Our network is 1000+ employees strong, supporting 300,000+ devices in 10,000+ data centers
For all the fine print, please see our Extended Warranty Services Terms.
Updated 4 months ago