Digital Maturity Index reference

The DMI scale ranges from a value of 300 to a value of 850. A DMI score can fall into 5 possible bands.

Here are breakdowns of the Digital Maturity Index range for each dashboard to consider:

Strategy Dashboard DMI

  • 300 - 579 (Poor)
    • There are critical deficiencies in your clients' infrastructure.
  • 580 - 669 (Fair)
    • Dig into the details for each of your clients and you'll find many opportunities for improving their technology experience. Some significant deficiencies may be present.
  • 670 - 739 (Good)
    • Your clients' infrastructure overall is good, though there are notable gaps still to be addressed to create an optimal experience across all client environments.
  • 740 - 799 (Very Good)
    • You've taken steps to implement and maintain high standards, and as a result, your clients are having a very good technical experience. Only a few deficiencies remain.
  • 800 - 850 (Excellent)
    • You have successfully implemented high standards for your clients without exception.

Client Dashboard DMI

  • 300 - 579 (Poor)
    • This client's infrastructure has major deficiencies. Productivity challenges and downtime are very likely.
  • 580 - 669 (Fair)
    • There are significant deficiencies in this client's infrastructure. Productivity challenges and downtime are likely.
  • 670 - 739 (Good)
    • There are notable deficiencies with this client's infrastructure. Productivity challenges still exist and downtime is less likely.
  • 740 - 799 (Very Good)
    • There are fewer deficiencies with this client's infrastructure. Reduced productivity and downtime are possible but unlikely.
  • 800 - 850 (Excellent)
    • This client's infrastructure is exemplary. Productivity challenges and downtime are unlikely.