Buying warranties

Walk through this start-to-finish guide for buying warranties

Introduction

This guide will walk you through buying warranties from start to finish. From selecting your hardware assets through to the checkout, we'll make sure you're covered.

Tip: Verify your hardware assets' addresses are correct, in case a service call is ever required.

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Important

You must confirm your hardware assets are in full working order before buying warranties.


How to buy warranties

1. Navigate to your Warranties page

Click the Warranties button in your left-hand navigation bar


2. Select the organization to buy warranties for

In this walkthrough, we're selecting Garden Mix from the list.


3. Select your eligible hardware assets

Select either Server, Network or Workstations from the Hardware assets to cover section. Then, check the appropriate boxes on the left side of the table to select each hardware asset

Note: Pricing has been modified in the screenshots for demonstrative purposes


4. Select your SLA

Use the drop-down menu under SLA (response) to choose from 4-hour service (if available), or Next business day service.

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Tip: Customize your cart settings for this organization

Click Change cart settings to adjust the Buying Warranties settings for this particular organization.

See our Organization-specific settings guide for more.

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Create a Warranty coverage proposal

If you'd like to generate a Warranty coverage proposal to show to your clients before proceeding to checkout, click the Warranty coverage proposal button for a PDF document.


5. Proceed to Checkout

Click the Proceed to Checkout button.

  1. Verify the Organization name and site address are correct
  2. Fill out the Payment Method information
  3. Check the box "I certify that these hardware assets are in full working order and do not currently require service."
  4. Click the Place Your Order button.

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Warranties bought successfully

Once you've placed your order, you'll receive a confirmation email which includes your Warranty Coverage Card.

Updated 4 months ago


Buying warranties


Walk through this start-to-finish guide for buying warranties

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